Our goal at Rossetti Photography is that you are completely satisfied with your purchase.
In the event of inclement weather, camera malfunction or any other unforeseen event that prohibits Rossetti Photography from completing the session on the scheduled date and time that was booked, the clients will have the option to reschedule the session or receive a full gift card credit to their account in the amount of their retainer to be used towards any future session. If the client fails to attend the scheduled event on the day and time that was reserved, no refunds will be given under any circumstances. There will be no refunds for cancellations. We secure your date when you book and arrange our schedule around you.
Rossetti Photography has a strict policy of no refunds once a transaction has been completed and the date has been booked. (i.e. The client selects photographs, products, digital files or proofs and completes payment on these products, it is then considered non-refundable.) No refunds will be giving due to "not liking" the file once received.
Any questions regarding this Policy, please call 2096044404
All session fees, prints and products (including digital products) are non refundable Due to the nature of photography, all sales are final. Payment for orders are due in full when the order is placed unless you have made arrangements to complete a payment plan of 1, 2, or 3 months. Products will not be distributed until the order is paid in full. All rates are subject to change at any time. All rates are non-negotiable.